Frequently Asked Questions

Everything you need to know about lighting up your smart home.

What shipping methods are available?

We offer standard and expedited shipping via major carriers. Delivery typically takes 3-7 business days within the continental US, and tracking information is emailed as soon as your order leaves our warehouse.

Are Nanoleaf lights compatible with my smart home system?

Yes, our products are designed to integrate seamlessly with Apple HomeKit, Google Assistant, Amazon Alexa, and Samsung SmartThings for full voice and app control.

What is your return policy?

We offer a 30-day return policy for products in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return.

Do I need a separate hub to use the lights?

Most of our products connect directly via Wi-Fi or Bluetooth and do not require a separate hub. However, some advanced features may benefit from a Thread-enabled border router.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Is there a warranty on Nanoleaf products?

Yes, all our hardware products come with a 2-year limited warranty covering manufacturing defects and hardware failures under normal use.